Category Archives: Uncategorized

Don’t buy local if local sucks

I’m not a fan of “buy local” campaigns when loser brands try to guilt you into buying their inferior products from people who could care less, just because you live in the same zip code. I said the same thing … Continue reading

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Does faith fit in a brand promise?

I first published this post in early 2009, on an earlier version of Brandhappens.com, but I think it’s still a great question. At the very end of Chapter 14 in Paul’s letter to the church in Rome, he made this … Continue reading

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Lessons from retail: go all in on the employee orientation

While I’m between full-time employers, I’m working a part-time job in big-box retail to pay the bills. I’m also learning some value brand lessons, including this one: Focus on the employee orientation – The best opportunity to maintain an amazing … Continue reading

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Embrace your milestone moments

This is an updated version of a post from the past, on a different version of Brandhappens.com. I think it still has a message worth repeating… This coming May 20th will be the 15th anniversary of my heart attack. Yes, … Continue reading

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Hey customers: clean up your act in aisle 3

I’ve been working part-time in big-box retail for a couple of months now, and the biggest surprise I’ve had is the amount of time – and payroll – spent on just cleaning up after customers. When someone chooses a red … Continue reading

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Engage everyone in brand management

>The doorbell rang, earlier tonight and a neighbor, wearing a harness filled with a little baby, asked me to come restart her mower. When I arrived, I quickly started the mower and proceeded to mow the lawn, not wishing to … Continue reading

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Wrong too many times to hide

In my last post, I wrote about truth. I think truth is often a casualty in business, a victim of ego. Few people are willing to admit the truth when it makes them look bad, or has the potential to … Continue reading

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A truth about truth

>It was in my second job, as an editor of a company publication for a large insurance company, that I first learned the power of truth. And what people will do to avoid it. I was writing a typical article … Continue reading

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Everybody has a story

>As an editor of a small trade magazine, I learned that everybody has a story. Even though I was a freshly graduated communications major, it was my job to figure it out. I stumbled across a job at a small … Continue reading

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A tale of two tours

>On the recent trip to Colorado, I had the opportunity to see how two organizations use their manufacturing operation as a brand building tool, and realize that there are more than one way to tell a story. First up was … Continue reading

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